UNIVERSITY OF CAPE TOWN

OPERATIONS MANAGEMENT

Formulate a sound operations strategy using lean thinking and value drivers to make informed managerial decisions that propel your company forward.

Duration

10 weeks, excluding
orientation

Effort

7-10 hours per week,
entirely online

Learning Format

Weekly modules,
flexible learning

ON COMPLETION OF THIS COURSE, YOU’LL WALK AWAY WITH:

1

A solid grounding in the fields of production, operations, productivity, and capacity management.

2

The ability to identify, evaluate, and solve operational problems before they affect workflow.

3

The skills to improve internal processes and administrative practices within any business.

4

An industry-recognised certificate of completion from Africa’s leading university.1


1 QS Top Universities (2019)

COURSE CONVENOR

David Maralack

Senior Lecturer, Faculty of Commerce

A senior lecturer and convenor for the postgraduate diploma in sport management at UCT, Dr Maralack has a long history in sport participation, management, and administration, and is a community sports development practitioner. Maralack is an active researcher in event planning, monitoring and evaluation, training, sport policy, and sport governance, alongside other disciplines. Among his accolades are a PhD from the University of Minnesota and a master’s degree from University College London. Over the years, Maralack has held a number of notable positions in both the sports and academic fields.

COURSE CURRICULUM

MODULE 1 Introduction To Operations Management
Understand what operations managers do and the systems they employ.

MODULE 2 Process Types, Management, and Measurement
Recognise how the different process types are used in operations.

MODULE 3 Location and Facility Design
Identify the ways in which location and facility design work together in an operation.

MODULE 4 Organising and Managing People
Identify the operations manager's duties within people management.

MODULE 5 Forecasting, Demand, and Capacity Management
Understand how forecasting, demand, and capacity management are used from an operations perspective.

MODULE 6 Production and Service Planning
Learn why planning ahead can exponentially improve your operations.

MODULE 7 Project Management
Demonstrate how project management is related to the field of operations management.

MODULE 8 Inventory and Supply Chain Management
Illustrate why inventory and supply chain management is important for operations.

MODULE 9 Quality Management and Financial Analysis in Operations Management
Analyse the quality and financial components that are prevalent in operations.

Module 10 Operations Strategy and Lean Thinking
The importance of strategic and lean thinking to better your operations.

 

Please note that module titles and their contents are subject to change during course development.

 

– VISHA GOVENDER, PAST STUDENT image

"I have been able to apply much of what I have learned from the course in my day-to-day activities. Most importantly, I now use more efficient ways of process mapping and management."

– VISHA GOVENDER, PAST STUDENT

AN ONLINE EDUCATION THAT SETS YOU APART

This UCT online short course is delivered in collaboration with online education provider GetSmarter. Join a growing community of global professionals, and benefit from the opportunity to:

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Gain verifiable and relevant competencies and earn invaluable recognition from an international selection of universities, entirely online and in your own time

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Enjoy a personalised, people-mediated online learning experience created to make you feel supported at every step

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Experience a flexible but structured approach to online education as you plan your learning around your life to meet weekly milestones

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