UNIVERSITY OF CAPE TOWN

EXECUTIVE SUPPORT

Develop the confidence and competencies to provide strategic assistance to your leaders

Duration

10 weeks, excluding
orientation

Effort

7–10 hours per week,
entirely online

Learning Format

Weekly modules,
flexible learning

ON COMPLETION OF THIS COURSE, YOU’LL WALK AWAY WITH:

1

The theoretical knowledge and practical, transferable skills needed to perform a wide range of high-level administrative tasks.

2

The confidence to manage conflict, coordinate projects and events, and communicate effectively in a professional environment.

3

The skills to complete basic financial calculations and interpret financial statements.

4

An official certificate from Africa’s leading university,1 as proof of your competence in executive administration.

1 QS Top Universities (Jun, 2019).

COURSE CURRICULUM

Module 1
The Corporate Environment and Executive Support

Discover the characteristics of the corporate environment and executive support function.

Module 2
Advanced Executive Administrative Support

Learn about the skills required to carry out high-level administrative tasks.

Module 3
Effective Communication and Conflict Management

Explore various techniques to communicate effectively and manage conflict.

Module 4
Advanced Computer Practices

Show an advanced understanding of Word, Excel, PowerPoint and Prezi.

Module 5
Written Communication and Presentation Skills

Demonstrate how written communication and presentation skills affect business relations.

Module 6
The Fundamentals of Financial Management

Understand the basics of financial management.

Module 7
Corporate Project and Events Management

Understand how to manage projects and events in the corporate world.

Module 8
Leadership and People Management

Identify key leadership skills, and recognise coaching and motivation techniques.

Module 9
Staff Training and Development

Examine the concept of staff training and how to properly develop training materials.

Module 10
Self-Management Skills

Develop the skills needed to manage your time, stress, and self-awareness.

YOUR COURSE CONVENOR

Claudia Kalil

Head of the Professional Communication Unit, UCT

Kalil received a Master of Philosophy in applied language and literacy studies from UCT in 2008. She is now not only head of the Professional Communication Unit at UCT, but also serves as a lecturer and external examiner there. She is passionate about getting students to engage meaningfully with the knowledge they gain through their studies. Her own research interests include professional communication, team management and communication, design thinking, multimodality, and scenario pedagogy. Prior to teaching at the university, she taught English as a foreign language in Japan.

AN ONLINE EDUCATION THAT SETS YOU APART

This UCT online short course is delivered in collaboration with online education provider GetSmarter. Join a growing community of global professionals who have already had the opportunity to:

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Gain verifiable and relevant competencies and earn invaluable recognition from an international selection of universities, entirely online and in your own time

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Enjoy a personalised, people-mediated online learning experience created to make you feel supported at every step

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Experience a flexible but structured approach to online education as you plan your learning around your life to meet weekly milestones

VIEW COURSE PROSPECTUS

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